Privacy & Cookies

We are committed to protecting your privacy. Here you will find details on how we use the information collected as a result of your visit to our website.

How We Collect Information

We collect information as a result of your visit to our website in the following ways:

  1. Automatically – Information regarding your visit and how you use our website is collected automatically in the background.
  2. Via Form Interactions – Information will be collected when you complete one of the contact/feedback forms on our website.

Information We Collect

We collect various pieces of information to help us improve our service.

The following pieces of information may be recorded when a user interacts with one of the contact/feedback forms on our website:

  • Name
  • Email address
  • Telephone number
  • Postal address
  • Message details

The following pieces of information may be recorded automatically as a result of your visit to our website:

  • Geographic – Information on your language and location.
  • Source – Information on the source of your visit such as search engines, social media outlets and direct visits.
  • Behaviour – Information on how you interact with our website including page views and returning visits.
  • Demographics – Information relating to your age, gender and interests.
  • Technology – Information on your device such as its make/model, web browser and operating system.
  • Network – Information on your data network including your service provider and IP address.
  • Other – Any other non-personally identifiable information and statistics.

How We Use Your Information

Should you use one of the contact/feedback forms shown on our website, the information you provide will be used to help us deal with your enquiry in an efficient manner. In some cases, this may involve passing your information to trusted third parties and service providers who assist us in delivering our range of products and services.

Information relating to visitor statistics is used to help us better understand how people find and interact with our website. This information helps us to improve the content, design and functionality of our website. Visitor statistics are also used to provide insights into how our marketing campaigns are performing and what can be done to improve the effectiveness of those campaigns.

How We Protect Your Information

Excluding trusted third parties and service providers who assist us in delivering our range of products and services, we do not sell, trade or otherwise transfer personally identifiable information to third party companies. We reserve the right to release personally identifiable information to aid any criminal or civil investigation.

Cookies We Use

Cookies are small files that are loaded onto your device when you access websites and other online services. Cookies can be used to provide website functionality, track users and to display targeted advertisements.

Strictly Necessary Cookies

The below table details the cookies we use that are deemed strictly necessary. These cookies are essential in order to enable you to access and navigate our website. Without these cookies, core website features cannot be provided.

CategoryNameSourceFunctionalityDescription
SystemHideCookieInfo1st Party (Green Route Media)Controls Cookie NotificationsThis cookie is used to show or hide the cookie notification bar at the top of the page. It contains a value of true or false depending on whether you have chosen to close the notification bar by pressing “I Understand”. The default value of this cookie is false.
SPAM PreventionAPISID3rd Party (Google)Google reCAPTCHAThis cookie is used to provide the Google reCAPTCHA anti-SPAM service for the contact/feedback forms on our website.
SPAM PreventionHSID3rd Party (Google)Google reCAPTCHAThis cookie is used to provide the Google reCAPTCHA anti-SPAM service for the contact/feedback forms on our website.
SPAM PreventionNID3rd Party (Google)Google reCAPTCHAThis cookie is used to provide the Google reCAPTCHA anti-SPAM service for the contact/feedback forms on our website.
SPAM PreventionPREF3rd Party (Google)Google reCAPTCHAThis cookie is used to provide the Google reCAPTCHA anti-SPAM service for the contact/feedback forms on our website.
SPAM PreventionSID3rd Party (Google)Google reCAPTCHAThis cookie is used to provide the Google reCAPTCHA anti-SPAM service for the contact/feedback forms on our website.

Performance Cookies

The below table details the performance cookies we use. These cookies collect information about how visitors use our website. These cookies will be used to improve our website, service and marketing efforts.

CategoryNameSourceFunctionalityDescription
Analytics_ga3rd Party (Google)Google AnalyticsThis cookie stores a unique client identifier (client ID), which is a randomly generated number. The ID is included with each request sent to Google Analytics and is later used by Google Analytics servers to calculate user, session, and campaign data.
Analytics_gat3rd Party (Google)Google AnalyticsThe _gat global object is used to create and retrieve tracker objects from which all other methods are invoked. This is a cookie with a short life span that is used to track user activity.

Functionality Cookies

These cookies allow our website to remember the choices you make so that we can provide an enhanced user experience. Our website does not currently make use of any functionality cookies.

Targeting Cookies

These cookies are used to deliver adverts that are relevant to you, your interests and your interaction with our website. Our website does not currently make use of any targeting and/or advertising cookies.

Controlling Cookies

Should you wish to restrict or block the use of cookies on our website, you should be able to do this by changing your browser settings. The help system within your web browser should provide details on how to do this. Please be aware that restricting the use of cookies is done at your own risk and may have a detrimental effect on the viewing experience of websites and other online services.